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| What do you need to succeed? *Experience supporting Mac OS, Windows OS, Microsoft Office, smartphones, AV Conferencing Systems, Printers, and PC hardware *Able to always uphold a positive attitude, even under stressful conditions *Experience supporting remote facilities and users *Excellent verbal and written communication skills *High level of professionalism and strong personal interaction skills *Ability to perform in-depth research and troubleshooting for complex technical issues *Ability to prioritize and complete all work tasks with minimal supervision *Ability to walk, bend, stand for long hours, and lift equipment to 50 pounds *Ability and willingness to learn new technologies *High School Diploma (required) *Deskside / Desktop / End User Computer experience, ideally in a corporate environment *Proven ability to handle challenges and provide rapid-response user support *Proven ability to balance, prioritize, and organize multiple tasks *Desired Characteristics *A+ Certification *Microsoft Certified Professional (MCP) *ITIL Foundations *Lean Six Sigma *What you'll get *Work with brilliant minds, often within a global capacity. *Comprehensive Benefits packages include 401(k), paid time off, tuition reimbursement, medical, dental, and vision insurance, and much more. *Opportunity to participate in professional development eLearning programs within the Stefanini University and other virtual training as well. Why we're different: *Brazilian and privately owned company. *Agility, flexibility, and innovation are in our DNA. *Flat organizational structure, which enables faster communication and decision-making. |
Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.