Job Description
Fairfield County MSP is searching for a customer focused Desktop Engineer to join their growing team.
Key responsibilities:- Monitor and respond to help desk tickets
- Troubleshoot Windows and Macintosh Computer Issues
- Troubleshoot network connectivity problems
- Troubleshoot Data Backup / Business Continuity Services from Datto
- Provide support for Microsoft Windows and Office Suite
- Add/Remove/Change Microsoft 365 and Office 365 Email Accounts
- Escalate complex issues to other team members
Required Technical Skills:- Experience installing and troubleshooting Windows and Macintosh Operating Systems
- Experience installing and troubleshooting Microsoft Office Suite
- Experience with diagnosing hardware issues
- Basic Network troubleshooting
- Experience administering Microsoft 365 and Office 365
Growth Opportunities:- Excellent opportunity to grow your technical and management skills
- Annual performance review
- Certification Bonus Pay
Skills
Apple Macsunmatched
Business Servicesunmatched
Customer Relationsunmatched
Database Backupunmatched
Desktop PCunmatched
Help Deskunmatched
Identify Issuesunmatched
Mac Operating Systemunmatched
Microsoft Officeunmatched
Microsoft Windows Operating Systemunmatched
Microsoft Windows System Administrationunmatched
Network Administration/Managementunmatched
Network Supportunmatched
Performance Reviewsunmatched
Technical Leadershipunmatched
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