Desktop Engineer

Request ID: 103680-1
Title: Desktop Engineer
Locations: Frederick, MD 100% onsite.
Duration: 6 Months
Pay Range: $40 - $45/Hour on W2/C2C (All inclusive)

Introduction

As a Desktop Engineer, you will drive innovation, evaluate, and implement new technologies, manage advanced tools, and serve as an escalation point in support of our software, desktops, laptops, mobile devices, and conference room AV. You will be critical in keeping our organization at the cutting edge of technology, facilitating security, and ensuring our users get timely resolutions to a wide array of technical issues. We expect you to proactively assess the needs of the business and implement technology solutions quickly. We will also rely on you to consistently deliver on the IT department's service promise and be a good steward of our department brand.

Required Skills & Qualifications

• Bachelor’s degree in computer science or information technology or 5 years IT experience.
• Proven work experience as a desktop support engineer or support technician.
• Experience building rock solid images and optimizing Windows to provide customers with the best experience possible.
• Experience efficiently and proactively evaluating business needs and proposing cost-effective and appropriate solutions based on current technology in the market or industry.
• Prior work experience at client or in client's Industry

Applicants must be able to work directly for Artech on W2.

Preferred Skills & Qualifications

• Experience with Ivanti EPM and/or Ivanti Neurons.
• Certifications: Comptia A, Network and Server, MCP, MCITP, MCSA, Client.
• Windows Defender experience is desired.

Day-to-Day Responsibilities

• Manage and maintain image standards such as templates and images for all end user devices and keep these standards updated with latest updates or upgrades.
• Create a unified and consistent experience across all devices.
• Develop new projects and drive automation to improve end user experiences.

Company Benefits & Culture

• Opportunity to work in a dynamic and innovative environment.
• Access to cutting-edge technology and tools.
• Supportive and collaborative team culture.

For immediate consideration please click APPLY to begin the screening process with Alex.