Desktop Hardware Engineer

Job Title: Alternate Desktop Hardware Technology Deployment Coordinator

Job Description

About the Position

We are looking for a technology deployment coordinator to work on a multi-year program focused on delivering technology solutions that will transform our employee and client experiences. The candidate will be focused on deploying technology consisting of virtual desktops and laptops. The candidate will be responsible for gathering requirements, validating funding, and creating and coordinating the deployment plan in concert with all teams delivering to this effort. The candidate will also be responsible for reporting, maintaining schedules and issue / risk management. They will provide support and oversight of implementation through project completion.

About You

A confident and articulate self-starter

A team player with a high level of commitment and enthusiasm

Able to work in a high-pressure environment while juggling multiple tasks

Has excellent attention to detail and organizational skills

Demonstrate time management, ability to prioritize tasks and to meet deadlines across multiple projects

Possess strong interpersonal skills and able to communicate at all levels and influence others

Display strong leadership skills, with a proven track record of leading projects at times of change

High level of customer service skills and dealing directly with end users through technology transformation programs

Responsibilities / Requirements

Manage central process to track deployments using tools and dashboards i.e.

Power BI and internally developed tools

Coordinate and plan funding, capacity and management and deployment of desktop hardware to users

Create schedules to deploy technology in coordination with overall program schedules

Partner with teams to identify in scope users and early adopters to develop adoption schedules for technology deployments

Hands on experience working with Agile teams (Kanban, Scrum, LEAN, etc) with an understanding of the agile methodology and ability to achieve efficient outcomes using jira, dashboards, reports, metrics

Strong Excel skills

able to analyze and manipulate large sets of data to inform stakeholders including shortcuts and formula functions, building charts and graphs, sorting and filtering data, utilizing pivot tables, macros

Experience with reporting using Power BI, Excel or other tools such as Tableau

Experience with technology infrastructure projects including desktop deployments

Nice to Have

Experience with inventory management tracking, technology deployments and decommissioning in offices and data centers

Skilled in SharePoint

able to create new sites, set up structure and folders, design, permissioning and overall management of site

Power Query

Bachelor's Degree +

Experience within financial services / consulting