Desktop Refresh Project Manager

The Peak Organization

Chicago, IL

JOB DETAILS
SALARY
$38–$40 Per Hour
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Asset Management, Communication Skills, Customer Service Operations, Customer Support/Service, Desktop Administration, Desktop PC, Help Desk, ITIL (IT Infrastructure Library), Multitasking, Operational Support, Organizational Skills, Problem Solving Skills, Project/Program Coordination, Project/Program Management, Team Lead/Manager, Technical Support
LOCATION
Chicago, IL
POSTED
Today
We are seeking an experienced Desktop Refresh Project Manager to lead desktop support operations in a fast-paced enterprise environment in Chicago, IL, through the end of the year, with the potential for extension. This role includes:

- Coordinating desktop deployments
- Managing high-volume ticket workflows
- Supporting end users
- Ensuring IT support activities align with established service levels and business objectives

The hourly rate is up to $40.

The ideal candidate will have strong experience in:

- Desktop support
- Project coordination
- User support operations
- Imaging
- Asset management
- Team leadership

Additionally, candidates should possess:

1) Experience in high-volume enterprise support environments
2) Strong organizational, communication, and problem-solving skills
3) The ability to manage multiple priorities in a fast-paced setting

Preferred skills include:

- Experience supporting large enterprise environments
- Familiarity with ITIL practices and service management processes
- Previous experience with PC refresh or migration projects
- Strong customer service and end-user support skills

Interested candidates should send a copy of their resume to erupinski@peaksystemsinc.com.

About the Company

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The Peak Organization