Apple iMac, Cellular Telephone, Computer Maintenance, Computer Software, Computer Systems, Customer Relations, DHCP (Dynamic Host Configuration Protocol), Desktop Administration, Desktop PC, English Language, Establish Priorities, Executive Assistant Skills , Identify Issues, Laptop PC, Local Area Network (LAN), MCP - Microsoft Certified Professional, Mobile Devices, Network Monitoring, Network Protocols, Network System Hardware, Presentation/Verbal Skills, Preventative Maintenance, System Center Configuration Manager (SCCM), TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Trend Micro Product Family, Wide Area Network (WAN), Writing Skills