Desktop Support Technician Contract-to-Hire Opportunity | SNI Technology SNI Technology is currently seeking a Desktop Support Technician for a contract-to-hire opportunity with one of our clients. This role is ideal for a hands-on IT professional who enjoys troubleshooting, supporting end users, and working in a fast-paced, collaborative environment. You will play a key role in maintaining desktop infrastructure and ensuring employees have the technology support they need to stay productive. Position Details
Pay: $28–$30/hour
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Hours: 40 hours per week guaranteed
Overtime: Paid for hours worked over 40 per week
Work Arrangement: Onsite 4 days per week, 1 day remote
Employment Type: Contract to hire
Weekly pay (every Friday for hours worked the previous week)
Contractor benefits available during the contract phase
Position Summary The Desktop Support Technician is responsible for supporting and maintaining IT infrastructure including desktop computers, peripheral devices, printers, and communication systems. This role involves troubleshooting hardware and software issues, assisting with deployments and upgrades, and providing responsive technical support to internal users. Key Responsibilities
Assist with repair, inventory tracking, management, and deployment of new systems
Upgrade and maintain existing computer systems and hardware
Perform daily administration and maintenance of desktop devices
Provide end-user support via phone and deskside assistance
Ensure usability of desktop computers, peripheral equipment, and software
Participate in a rotating schedule supporting a 24/7 on-call production environment
Perform computer deployments and execute hardware refresh initiatives
Monitor and triage incoming helpdesk tickets and collaborate with IT staff to resolve issues
Troubleshoot desktop computing, network equipment, and software issues
Provide printer, copier, and scanner support
Assist with maintenance of network, server, and telephone systems when needed
Create and maintain documentation for IT processes and procedures
Manage and track IT assets and coordinate ordering of IT supplies and equipment
Qualifications
High School Diploma or GED
2–5 years of desktop support or end-user support experience
Experience working with ticketing systems
Strong troubleshooting, analytical, and problem-solving skills
Excellent customer service and communication skills
Working knowledge of Active Directory and Office 365
Experience troubleshooting mobile devices (iPhone, Android, tablets)
Proficiency with Microsoft Windows operating systems (Windows 7–10)
Basic Network Support
Intermediate experience with Microsoft Office applications
Ability to multitask and meet deadlines in a fast-paced environment
Strong professionalism, accountability, and attention to detail
Valid Driver’s License
Numbers & Facts
Location
Denver, CO
Salary
$28–$30 Per Hour
Skills
Analysis Skillsunmatched
Androidunmatched
Apple iPhoneunmatched
Asset Managementunmatched
Communication Skillsunmatched
Communication Systemsunmatched
Computer Hardwareunmatched
Computer Maintenanceunmatched
Computer Networksunmatched
Computer Systemsunmatched
Consultingunmatched
Copying Machinesunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Desktop PCunmatched
Detail Orientedunmatched
Document Scannersunmatched
Documentationunmatched
Driver's Licenseunmatched
Help Deskunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Inventory Managementunmatched
Management of Information Systems/Technology (MIS)unmatched
Microsoft Active Directoryunmatched
Microsoft Windows 7unmatched
Microsoft Windows Operating Systemunmatched
Mobile Devicesunmatched
Multitaskingunmatched
Network Administration/Managementunmatched
Network Softwareunmatched
Network Supportunmatched
Network System Hardwareunmatched
On Callunmatched
Order Suppliesunmatched
Peripheral Hardwareunmatched
Printersunmatched
Problem Solving Skillsunmatched
Production Systemsunmatched
Software Administrationunmatched
Systems Maintenanceunmatched
Team Playerunmatched
Technical Supportunmatched
Time Managementunmatched
Usability Engineeringunmatched
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