Job Description
Job Title: Senior Desktop Support
Location: 133 Brookline Ave, Boston, MA 02215
Openings: 5
Important Requirements:
" Candidates must reside within a 30-minute driving distance from the client location.
" Full residential address must be included with the submission.
" Candidates must own a vehicle and be comfortable traveling within a 30 35 mile radius to support multiple client locations.
" Flexibility to work different shifts is required.
Job Summary:
The Senior Desktop Support professional will provide on-site IT support for providers and practice managers within a clinical environment, serving as the primary face of IT support operations.
Key Responsibilities:
" Provide daily IT support at clinical locations using the ServiceNow ticketing system.
" Travel to clinic sites for onsite technical support as needed.
" Support end-user onboarding, hardware setup, software installation, and technical troubleshooting.
" Handle and resolve IT escalations from clinical locations.
" Diagnose and resolve hardware, software, operating system, and application-related issues.
" Replace hardware components when necessary.
" Assist users with adapting to new technologies and system changes.
" Contribute to process improvements and support operational best practices.
Required Skills:
" Desktop Support
Experience Required:
" 3 5 years of relevant experience
Numbers & Facts
| Location | Boston, MA |
| Industry | Computer/IT Services |
| Salary | $125–$127 Per Hour |
| Company Size | 500 to 999 employees |
| Website | https://www.apolisrises.com/ |
Benefits
Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans
About Company
Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.
We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.
Skills
- Best Practicesunmatched
- Business Operationsunmatched
- Clinical Supportunmatched
- Customer Support/Serviceunmatched
- Desktop Administrationunmatched
- Hardware Administrationunmatched
- Hardware Componentsunmatched
- Help Deskunmatched
- Identify Issuesunmatched
- On Site Supportunmatched
- Onboardingunmatched
- Operating Systemsunmatched
- Operational Improvementunmatched
- Operational Supportunmatched
- Process Improvementunmatched
- ServiceNowunmatched
- Software Administrationunmatched
- Software Installationunmatched
- Technical Supportunmatched
- Willing to Travelunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder