Job Description
Title: Desktop Support Engineer
Location: Helena, Montana Onsite
Duration: 6+ Months of Contract
Job Description:
3+ years of Experience as Deskside Support Specialist (hardware configuration & support)
Proficient in troubleshooting experience with Windows OS, Active Directory, O365 Suite of Applications
Prior experience troubleshooting utilizing remote support tools
Prior ServiceNow ticketing system experience
Ability to troubleshoot first call resolutions while being able to multitask hardware related issues
Prior experience in imaging workstations (desktops/laptops)
VPN and VDI support experience required
Support End-User projects supporting IT & business operations
Effectively work with cross functional teams to deliver on IT & business objectives
Support Installs, Moves, Adds, & Changes
Call center support experience, preferred
Prior inventory management of corporate assets required
Prior enterprise printer support required
Exceptional communication and interpersonal skills, with the ability to interact effectively & professionally with employees at all levels of the organization
Ability to lift 25 lbs.
Location: Helena, Montana Onsite
Duration: 6+ Months of Contract
Job Description:
3+ years of Experience as Deskside Support Specialist (hardware configuration & support)
Proficient in troubleshooting experience with Windows OS, Active Directory, O365 Suite of Applications
Prior experience troubleshooting utilizing remote support tools
Prior ServiceNow ticketing system experience
Ability to troubleshoot first call resolutions while being able to multitask hardware related issues
Prior experience in imaging workstations (desktops/laptops)
VPN and VDI support experience required
Support End-User projects supporting IT & business operations
Effectively work with cross functional teams to deliver on IT & business objectives
Support Installs, Moves, Adds, & Changes
Call center support experience, preferred
Prior inventory management of corporate assets required
Prior enterprise printer support required
Exceptional communication and interpersonal skills, with the ability to interact effectively & professionally with employees at all levels of the organization
Ability to lift 25 lbs.
Numbers & Facts
| Location | Helena, MO |
| Industry | Other/Not Classified |
| Company Size | 100 to 499 employees |
| Year Founded | 1998 |
| Website | www.eteaminc.com |
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
Skills
- Asset Managementunmatched
- Business Operationsunmatched
- Call Centersunmatched
- Computer Workstationsunmatched
- Cross-Functionalunmatched
- Desktop Administrationunmatched
- Desktop PCunmatched
- Desktop Virtualizationunmatched
- Hardware Administrationunmatched
- Hardware Configuration Managementunmatched
- Help Deskunmatched
- Identify Issuesunmatched
- Interpersonal Skillsunmatched
- Inventory Managementunmatched
- Laptop PCunmatched
- Lift/Move 25 Poundsunmatched
- Microsoft Active Directoryunmatched
- Microsoft Windows System Administrationunmatched
- Multitaskingunmatched
- Printersunmatched
- ServiceNowunmatched
- Team Playerunmatched
- Technical Supportunmatched
- VPN (Virtual Private Network)unmatched
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