Desktop Administration, Desktop PC, Document Scanners, IT Service Management (ITSM), Identify Issues, Laptop PC, Mac Operating System, Microsoft Active Directory, Microsoft Windows System Administration, Mobile Devices, Network System Hardware, Operating Systems, Operations, Operations Processes, Peripheral Hardware, Printers, Remedy, ServiceNow, Software Administration, Software Installation, Technical Support
· Strong
knowledge of desktop/laptop hardware
- Good
knowledge of Win 10, Win 11 & MS Office
- Knowledge
of Mac OS is preferred
- Understanding
of daily operations and delivery processes
- Application
/ software installation and trouble shooting
- Knowledge
/ exposure to ITSM based ticketing tools (e.g. - Service Now, Remedy)
- Windows
system administration
- Strong
Troubleshooting Skills
- Hardware,
operating system & software knowledge of laptops, desktops & mobile
devices, printers etc.
- Working
knowledge of supporting computer peripherals, like printer, scanners and
non-standard devices etc.
- Understanding
of active directory, networking
Hardware, operating system & software
knowledge
Salary Range: $55,000-$66,000 a year
T
Tata Consultancy Services Ltd