Desktop Support

Diverse Linx

jacksonville and hartford, FL

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JOB DETAILS

LOCATION

jacksonville and hartford, FL

POSTED

30+ days ago

Job Summary:
Key Responsibilities:

Design, Plan, and Implement SCCM Infrastructure:
- Plan SCCM hierarchy, site system roles, and secure configurations.
- Create and manage boundary groups, distribution points, and secondary sites.
- Manage site communications and bandwidth optimization.
- Implement and manage Role-Based Administration (RBAC).
- Monitor site health using SSRS, SCCM logs, and the admin console.
- Design and implement SCCM backup and disaster recovery plans.

SCCM Upgrades & Maintenance:
- Perform in-console upgrades and SCCM version upgrades.
- Manage and deploy client agent upgrades across endpoints.
- Optimize and fine-tune existing SCCM environments.

Software & OS Deployment:
- Lead application deployment, patch management, and OS image deployment (OSD).
- Create frameworks and guidelines for software/OS distribution and migrations.
- Implement App Store and provisioning workflows within SCCM.

Migration & Strategy:
- Develop and execute migration strategies (e.g., SCCM 2007 to SCCM 2012/1710/latest).
- Independently build new SCCM infrastructures in customer environments.

Technical Support & Documentation:
- Install, configure, and troubleshoot SCCM infrastructure.
- Document architecture, configurations, and SOPs.
- Present technical solutions through whiteboarding and documentation.
- Mentor team members and provide technical expertise.

Tools & Technologies:
- Manage Citrix Virtual Apps & Desktops and desktop infrastructure services.
- Utilize PowerShell and VBScript for automation and task execution.

ITIL Process Adherence:
- Work within Incident, Asset, Problem, and Change Management processes.

About the Company

D

Diverse Linx

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