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Desktop Support / IT Support Specialist

Sunrise Systems Inc

Hartford, CT

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JOB DETAILS
SKILLS
Apple Macs, Audiovisual, Collaboration Servers, Communication Skills, Customer Relations, Customer Support/Service, Desktop Administration, Desktop PC, Documentation, Driver's License, Help Desk, High School Diploma, Identify Issues, Information Technology & Information Systems, Laptop PC, Leadership, Microsoft Office, Microsoft Windows Operating System, Multitasking, Network System Hardware, On Site Support, Project/Program Coordination, Project/Program Management, Server Support, Software Administration, Technical Support, Telephone Technology, VoIP (Voice over IP), Voice Applications, iOS
LOCATION
Hartford, CT
POSTED
2 days ago
Title: Desktop Support / IT Support Specialist
Job ID: 26-02964
Location: Hartford, CT (Onsite)
Duration: 12 months on W2 contract
 
Required Skills:
 
  • 3+ years of customer-facing IT support experience
  • Experience supporting desktops, laptops, servers, networks, Audio/Video, and VOIP systems
  • Strong troubleshooting and customer service skills
  • Active Driver’s License
  • High School Diploma or equivalent
 
Job Summary
 
Seeking an experienced IT Support Specialist to provide onsite technical support for desktops, laptops, network equipment, servers, Audio/Video systems, telephony, and related technologies. The role involves installation, troubleshooting, project coordination, and end-user support in a fast-paced enterprise environment.
 
Key Responsibilities:
 
  • Install, configure, and support workstations, servers, network, AV, and voice systems
  • Troubleshoot hardware, software, network, and infrastructure issues
  • Lead and support IT projects and technology deployments
  • Provide exceptional customer service and technical support
  • Coordinate with internal IT teams, engineers, and business stakeholders
  • Maintain documentation and follow IT policies and procedures.
 
Preferred Skills:
 
  • Advanced knowledge of Windows OS and Microsoft Office
  • Experience with Mac/iOS environments
  • Knowledge of networking, VOIP, collaboration tools, and server technologies
  • Strong communication, leadership, and project management skills
  • Ability to manage multiple priorities in a dynamic environment
 
Contact:
Raghu: Raghu.m@sunrisesys.com | URL: www.sunrisesys.com

About the Company

S

Sunrise Systems Inc

Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.

We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.

Our collective business experience spans over two and a half decades and ranges from:

  • Business, management, and technical fields
  • Information technology consulting and software solutions.
  • Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
  • Motivating technology staff and establishing partnerships with Fortune 500 companies

Sunrise Systems has a vast range of competence in:

  • Design, development, and support of cloud-based solutions from simple to highly complexed
  • Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
  • Data processing and data migration
  • Application re-engineering and platform migration
  • Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1990
WEBSITE
http://www.sunrisesys.com/

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