Sign upLog in

Desktop Support

Hired by Matrix

Jacksonville, FL

Apply
JOB DETAILS
SALARY
$17.86–$17.86 Per Hour
SKILLS
Administrative Skills, Apple iMac, Asset Management, Audiovisual, Communication Skills, Computer Workstations, Customer Support/Service, Data Analysis, Desktop Administration, Desktop PC, Functional Testing, Help Desk, Identify Issues, Information Technology & Information Systems, Inventory Management, Keyboards, Laptop PC, Mac Operating System, Microsoft Outlook, Microsoft Product Family, Microsoft Windows Operating System, PC Hardware, Peripheral Hardware, Problem Solving Skills, Project Tracking, System Validation
LOCATION
Jacksonville, FL
POSTED
4 days ago
At-a-Glance:
Are you ready to build your career by joining a commercial data and analytics company. If so, our client is hiring Desktop Support.

Position Type:
  • Contract
  • Onsite
Required:
  • 1 - 3 years of desktop support or hands-on IT experience.
  • Basic knowledge of:
    • Windows and/or macOS
    • Microsoft 365 (Teams, Outlook, OneDrive)
    • PC hardware and peripherals
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
Responsibilities:
  • Desktop Support Associate will provide basic desktop support and assist with office move activities, including the setup, relocation, and validation of computers, peripherals, and collaboration/AV equipment.
  • End-User Support
    • Provide desk-side support for laptops, desktops, and peripherals
    • Troubleshoot basic hardware, software, and connectivity issues
    • Support users during workstation setup and moves
    • Deliver strong customer service and clear communication
  • Move / Deployment Support (Primary Focus)
    • Disconnect, label, transport, and reconnect IT equipment
    • Set up workstations (monitors, docks, keyboards, mice, etc.)
    • Validate connectivity and user readiness post-move
    • Assist with inventory tracking and asset coordination
    • Ensure setups meet company standards and configurations
  • Collaboration & AV Support
  • Assist with setup and basic troubleshooting of:
    • Conference room systems (Teams Rooms, displays)
    • Cameras, microphones, and speakers
    • Validate meeting room functionality after installation
    • Escalate complex AV issues as needed
  • Operational Tasks
    • Update tasks and track work activity as required
    • Maintain inventory accuracy for devices and peripherals
    • Support IMAC activities (installs, moves, adds, changes)
Get in Touch:
We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Arpit at (201) 484-7318 to learn more.

#LI-VK1
#HbM6349

About the Company

H

Hired by Matrix

We believe in putting people together for the right reasons. Getting you a great job that makes you feel fulfilled in your career. Finding the perfect candidate to help you achieve business success. Whether you are looking for the best candidate for your company or searching for your next career move, we are dedicated to making sure you thrive. We take your needs personally and have a variety of services to ensure you reach your goals. We listen to the needs of our clients and candidates and then thoughtfully match the right person with the right job. When people come together doing what they love success is guaranteed and partnerships last.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.hiredbymatrix.com

Resume Resources

Free Resume TemplatesFree Resume Builder