Job Description
Title: Desktop Support
Location: Merrifield,VA
Employment Type: Contract
Compensation:
Pay Range:$24.24-$29.00 Per Hr
Description
Join our team as a Desktop Support professional in a fast-paced, onsite setting.
This contract W2 position involves diagnosing and resolving hardware and software issues, ensuring smooth operations for end users.
The role requires strong communication skills and familiarity with basic networking and cybersecurity concepts.
Key Responsibilities
Diagnose and resolve hardware and software issues for end users.
Provide excellent customer service and maintain professional presence.
Collaborate effectively with team members in a dynamic environment.
Utilize ticketing systems to manage and document support requests.
Adhere to standard operating procedures and guidelines.
Qualifications
1-5 years of experience troubleshooting issues on Windows operating systems.
Experience with productivity software such as email and cloud storage services.
Basic knowledge of networking concepts like IP and DNS.
Basic understanding of cybersecurity principles such as multi-factor authentication.
Detail-oriented with excellent communication and customer service skills.
Core Technologies
Windows OS | Productivity Software | Networking Basics | Cybersecurity Basics | Ticketing Systems
Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy.
Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4
EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
#LI-GV1
Location: Merrifield,VA
Employment Type: Contract
Compensation:
Pay Range:$24.24-$29.00 Per Hr
Description
Join our team as a Desktop Support professional in a fast-paced, onsite setting.
This contract W2 position involves diagnosing and resolving hardware and software issues, ensuring smooth operations for end users.
The role requires strong communication skills and familiarity with basic networking and cybersecurity concepts.
Key Responsibilities
Diagnose and resolve hardware and software issues for end users.
Provide excellent customer service and maintain professional presence.
Collaborate effectively with team members in a dynamic environment.
Utilize ticketing systems to manage and document support requests.
Adhere to standard operating procedures and guidelines.
Qualifications
1-5 years of experience troubleshooting issues on Windows operating systems.
Experience with productivity software such as email and cloud storage services.
Basic knowledge of networking concepts like IP and DNS.
Basic understanding of cybersecurity principles such as multi-factor authentication.
Detail-oriented with excellent communication and customer service skills.
Core Technologies
Windows OS | Productivity Software | Networking Basics | Cybersecurity Basics | Ticketing Systems
Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy.
Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4
EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
#LI-GV1
Numbers & Facts
| Location | Merrifield, VA |
| Industry | Staffing/Employment Agencies |
| Salary | $24.24–$29 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1984 |
| Website | https://www.mitchellmartin.com |
About Company
OUR FOCUS IS GROWTH
It’s not just about filling job openings. It’s about enabling growth and inspiring success. That’s what we do.
Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines. We help drive success for both people and companies by helping them achieve positive growth. We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.
Skills
- Authenticationunmatched
- Cloud Storageunmatched
- Communication Skillsunmatched
- Customer Support/Serviceunmatched
- DNS (Domain Name System)unmatched
- Desktop Administrationunmatched
- Detail Orientedunmatched
- Document Managementunmatched
- IP (Internet Protocol)unmatched
- Identify Issuesunmatched
- Internet Securityunmatched
- Microsoft Windows System Administrationunmatched
- Onboardingunmatched
- Problem Solving Skillsunmatched
- Standard Operating Procedures (SOP)unmatched
- Support Documentationunmatched
- Systems Administration/Managementunmatched
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