Apple iMac, Computer Maintenance, Computer Workstations, Customer Support/Service, Desktop Administration, Desktop PC, Desktop Virtualization, Installation Guide, Laptop PC, Microsoft Windows System Administration, Office Equipment, ServiceNow, Software Installation
Job Title : Desktop Support
Location : Middletown, CT 06457
Duration : 12+ months (with possible extension)
Job Description:
- Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
- Provide support on various laptop, desktop and tablet running Win 7/10 /11
- Refresh IMAC
- Installation, configuration and maintenance of windows, hardware’s and software’s.
- Break/fix experience and virtual environment such as VDI
- Great customer service skills
- Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)
- Basic Networking skills a plus