Desktop Support

Trident Consulting

New York, NY

JOB DETAILS
SALARY
SKILLS
Accounting, Administrative Skills, Business Operations, Business Services, Citrix Product Family, Cloud Computing, Computer Workstations, Consulting, Cross-Functional, Data Analysis, Desktop Administration, Desktop Virtualization, Finance, Fortune 500 Customers, International Business, Internet Security, Investment Management, Microsoft Active Directory, Microsoft Windows Desktop, On Site Support, Onboarding, Problem Solving Skills, Professional Services, Sales, Service Delivery, VPN (Virtual Private Network)
LOCATION
New York, NY
POSTED
18 days ago
Trident Consulting is seeking a "Desktop Support" for one of our client in New York, NY. A global leader in business and technology services.

Job Title: Desktop Support
Location: Onsite to New York, NY
Job Type: Contract
Pay Rate: $20

Top Skills:
1. Strong Windows desktop and endpoint support expertise
2. Multi-monitor and high-performance workstation setup
3. Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI

Key Responsibilities:
Service Delivery & Field Service Operations
• Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
• Deliver desk-side support during market hours, ensuring minimal disruption to portfolio decisions and trade execution.
• Support time-critical incidents aligned to market cycles.
• Take end-to-end ownership of issues, ensuring rapid resolution in high-pressure, revenue-impacting situations.
• Coordinate with cross functional IT teams for priority issue resolution
• Support for back-office users and new joiner onboarding process.

About Trident Consulting
Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we've partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.

We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.

Learn more: www.tridentconsultinginc.com

About the Company

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Trident Consulting