Desktop Support

Duration: 04 months with possible extension
 
Job Description:
The IMS Technician will be responsible for assisting the Senior IMS Analyst with day-to-day activities supporting the Newton Cable Plant.

Key Responsibilities:

• Interact with customer to gather and define system/solution requirements
• Assist in the deployment and maintenance of IMS devices, printers, scan guns, servers, etc.
• Review and update document repository in SharePoint for AI enablement
• Troubleshoot hardware and software problems that may have a significant impact on the business
• Support IMS projects

Experience:

• 2+ years experience in an IT support role, including experience supporting hardware and software components

 
Required Skills

• Understanding of server and network infrastructure
• Microsoft 365 including SharePoint and OneNote
• Cybersecurity mindset
• Ability to work independently with minimal oversight and management
• Previous experience in a manufacturing environment preferred

 
Education:

• 2-year degree in computer science or related field

 
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
 
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.