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Desktop Support

System One

Pensacola, Florida

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JOB DETAILS
LOCATION
Pensacola, Florida
POSTED
20 days ago
Job Title: Desktop Support
Location: Pensacola, FL, Vienna, VA, Winchester, VA
Contractor Work Model: Onsite, Mon-Fri
Available shifts: 7:00 am-3:30 pm; 9:00 am-5:30 pm; 11:00 am-7:30 pm
Hours: 40.0 hours per week
Pay rate: open to W2

We are looking for candidates with 3-5 years of experience providing desktop support. Candidates must be able to pass both a criminal and credit background check.

Responsibilities
  • Provide technical support and troubleshooting for desktop hardware and software issues
  • Assist users with Microsoft Office/365, Outlook, and Lotus Notes applications
  • Manage ticketing system entries using ServiceNow
  • Support Windows 10 environments and desktop imaging technologies (MDT, LTI, ZTI)
  • Support printer devices from HP, Canon, and Toshiba
  • Collaborate with team members to ensure quality customer service and effective problem resolution
Requirements
  • Excellent interpersonal and customer service skills
  • Patience and adaptability in a fast-paced environment
  • Experience troubleshooting Windows 10 and related technologies
  • Experience with ticketing systems, preferably ServiceNow
  • Knowledge of Microsoft Active Directory and desktop imaging technologies (MDT, LTI, ZTI)
  • Experience supporting printers from HP, Canon, and Toshiba
  • Nice to haves: A+ Certification, Windows 10 Certification, awareness of security in financial institutions, SCCM entry-level knowledge
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #851-Rockville-S1


About the Company

S

System One

Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives. 

Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://systemone.com

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