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Desktop Support

System One

Pensacola, FL

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JOB DETAILS
SKILLS
Customer Support/Service, Desktop Administration, Desktop Hardware, Desktop PC, HCL/Lotus Notes, Hardware Administration, Hewlett-Packard Product Family, IBM Product Family, Identify Issues, Interpersonal Skills, Microsoft Active Directory, Microsoft Office, Microsoft Outlook, Microsoft Windows Operating System, Printers, Problem Solving Skills, ServiceNow, Software Administration, Technical Support
LOCATION
Pensacola, FL
POSTED
1 day ago

Job Title: Desktop Support
Location: 100% On Site - Pensacola, FL
Type: Contract
Contractor Work Model: Onsite – onsite

Responsibilities

  • Provide technical support for desktop hardware and software issues in a fast-paced environment
  • Utilize troubleshooting and ticketing systems such as ServiceNow to track and resolve issues
  • Support Windows 10 operating systems and Microsoft Office/365 applications including Outlook
  • Manage Active Directory accounts and permissions
  • Perform desktop imaging using MDT, LTI, ZTI procedures
  • Assist with printer support for HP, Canon, Toshiba models
  • Deliver excellent interpersonal and customer service to end-users
  • Maintain patience and a strong team-first mindset in a dynamic environment
Requirements
  • Excellent interpersonal and customer service skills
  • Patience and a strong team-first attitude
  • Ability to work effectively in a fast-paced environment
  • Experience troubleshooting with ServiceNow or similar ticketing systems
  • Windows 10 experience
  • Knowledge of Microsoft Active Directory
  • Experience with desktop imaging tools (MDT, LTI, ZTI)
  • Proficiency in Microsoft Office/365 and Outlook
  • Experience supporting IBM Lotus Notes and printer support (HP, Canon, Toshiba)
  • Must be eligible to work in the US without sponsorship

#M-
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Ref: #851-Rockville-S1


About the Company

S

System One

Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives. 

Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://systemone.com

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