Job Description
Stefanini Group is hiring!
Exciting opportunity awaits, let us help you get started!
Click Apply now or you may email to Prachi Mehta (prachi.mehta@stefanini.com) for faster processing!
The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.
Job Description:
*Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives*
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.
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Numbers & Facts
| Location | Seoul |
| Job Type | Temporary, Contractor |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1987 |
| Website | http://www.stefanini.com |
About Company
Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.
Skills
- Analysis Skillsunmatched
- Androidunmatched
- Apple iPhoneunmatched
- Application Integrationunmatched
- Asset Managementunmatched
- Capability Maturity Model (CMM)unmatched
- Communication Skillsunmatched
- Computer Workstationsunmatched
- Consultingunmatched
- Customer Service Managementunmatched
- Customer Support/Serviceunmatched
- Desktop Administrationunmatched
- Desktop PCunmatched
- Desktop Virtualizationunmatched
- Disaster Recoveryunmatched
- Financial Servicesunmatched
- Fortune 1000 Customersunmatched
- Governmentunmatched
- Hardware Repairunmatched
- Help Deskunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Information Technology Consultingunmatched
- Information Technology Outsourcingunmatched
- Inventory Managementunmatched
- Knowledge Baseunmatched
- Laptop PCunmatched
- Mac Operating Systemunmatched
- Manufacturingunmatched
- Microsoft Windows Operating Systemunmatched
- Mobile Devicesunmatched
- Multitaskingunmatched
- Nearshoringunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Printersunmatched
- Problem Solving Skillsunmatched
- Recruiting Strategyunmatched
- Service Deliveryunmatched
- ServiceNowunmatched
- Software Administrationunmatched
- Support Documentationunmatched
- System Integration (SI)unmatched
- Technical Supportunmatched
- Telecommunicationsunmatched
- Testingunmatched
- Time Managementunmatched
- VPN (Virtual Private Network)unmatched
- Work From Homeunmatched
- Writing Skillsunmatched
- iOSunmatched
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