Desktop Support Specialist Richmond, VA (Onsite) 9+ Months Web Cam Interview $25/Hr on W2 Required- Working knowledge of and experience with Windows 10 and Windows 11 operating systems Required
- Recent experience in a full-time Help Desk/Technical Support position 4+ Required
- Experience and proficiency using an Endpoint Management System 4+ Required
- Experience and proficiency using a Workstation Imaging Solution 4+ Required
- Experience and proficiency using a Service Management Ticketing System 4+ Required
- Experience and proficiency with Microsoft Office 365 applications 4+ Required
- Proven analytical and problem-solving abilities 4+ Required
- Excellent verbal and written communication skills 4+ Required
- Ability to work independently with minimal direction and as a team 4+ Required
- Ability to work effectively with end users, technical staff, and senior staff – providing exception customer service
Desired- Experience with PowerShell scripting and/or SQL reporting Desired
- Experience with Symantec's Altiris and/or Microsoft In Tune Desired
- Experience with Ivanti Service Desk Desired
- Experience with Microsoft Deployment Toolkit Desired
- Experience with Active Directory Desired
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Syntricate Technologies Inc