Desktop Support Specialist

Syntricate Technologies

Richmond, VA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Analysis Skills, Communication Skills, Computer Workstations, Customer Support/Service, Desktop Administration, Help Desk, Microsoft Active Directory, Microsoft Office, Microsoft Product Family, Microsoft Windows Operating System, Presentation/Verbal Skills, Problem Solving Skills, SQL (Structured Query Language), Scripting (Scripting Languages), Symantec Product Family, Technical Support, Windows PowerShell, Writing Skills

LOCATION

Richmond, VA

POSTED

30+ days ago

Required Skills: Working knowledge of and experience with Windows 10 and Windows 11 operating systems Required Recent experience in a full-time Help Desk/Technical Support position 4+ Required Experience and proficiency using an Endpoint Management System 4+ Required Experience and proficiency using a Workstation Imaging Solution 4+ Required Experience and proficiency using a Service Management Ticketing System 4+ Required Experience and proficiency with Microsoft Office 365 applications 4+ Required Proven analytical and problem-solving abilities 4+ Required Excellent verbal and written communication skills 4+ Required Ability to work independently with minimal direction and as a team 4+ Required Ability to work effectively with end users, technical staff, and senior staff providing exception customer service Experience with PowerShell scripting and/or SQL reporting Desired Experience with Symantec's Altiris and/or Microsoft In Tune Desired Experience with Ivanti Service Desk Desired Experience with Microsoft Deployment Toolkit Desired Experience with Active Directory Desired

About the Company

Syntricate Technologies

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