Desktop Support Specialist Richmond, VA (Onsite) 9+ Months Web Cam Interview $25/Hr on W2 Required Working knowledge of and experience with Windows 10 and Windows 11 operating systems Required Recent experience in a full-time Help Desk/Technical Support position 4+ Required Experience and proficiency using an Endpoint Management System 4+ Required Experience and proficiency using a Workstation Imaging Solution 4+ Required Experience and proficiency using a Service Management Ticketing System 4+ Required Experience and proficiency with Microsoft Office 365 applications 4+ Required Proven analytical and problem-solving abilities 4+ Required Excellent verbal and written communication skills 4+ Required Ability to work independently with minimal direction and as a team 4+ Required Ability to work effectively with end users, technical staff, and senior staff providing exception customer service Desired Experience with PowerShell scripting and/or SQL reporting Desired Experience with Symantec's Altiris and/or Microsoft In Tune Desired Experience with Ivanti Service Desk Desired Experience with Microsoft Deployment Toolkit Desired Experience with Active Directory Desired