Job Description
Job Description
Job Description
Day-to-Day
A healthcare provider in the Medical Center of Houston is looking for a Desktop Support Technician to join their team. This person's day will consist of 70% ticket support: resolving 10-30 tickets a day, monitoring ticket que, etc. They will work with their lead on a day to day basis to help resolve any fires and manage expectations from their customers. 30% other duties such as reimaging Windows machines, assistance with the upgrade and break/fix repair.
Must-haves
2-5 years of experience as a Desktop Support Technician
Hands on field technical support
Experience reimaging Windows machines
Expert in troubleshooting outlook applications
Experience working with a ticketing system to resolve a technical issues
Customer centric, can-do attitude
Excellent customer service skills, professionalism, and high character
Pay: $18-26/hr depending on experience
Numbers & Facts
| Location | Sugar Land, TX |
| Industry | Healthcare Services |
| Salary | $18–$26 Per Hour |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 2001 |
| Website | http://www.insightglobal.net |
Benefits
Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Vehicle Allowance, Work From Home, Merchandise Discounts
About Company
We are a staffing agency helping individuals find jobs and employers fill open positions.
Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.
Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.
Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.
Skills
- Customer Support/Serviceunmatched
- Desktop Administrationunmatched
- Healthcare Providersunmatched
- Microsoft Windows Operating Systemunmatched
- On Site Supportunmatched
- Problem Solving Skillsunmatched
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