This position is responsible for receiving requests for assistance or problem reports from users, performing an initial analysis, and determining which section of IT can resolve the issues. This position assists staff within the hospital and remote clinics with technical support of desktop computers, applications and related technology. Responds to help Desk ticket requests and coordinates the successful use of OSUMC's technology infrastructure by end user including desktop support, server and storage access, telecommunications and voice/video systems support.
Qualifications
Education:
High school or GED (required)
Vocational / Technical (preferred)
Experience: 1-3 years of healthcare experience (preferred)
Numbers & Facts
Location
Tulsa, Oklahoma
Skills
Analysis Skillsunmatched
Clinical Supportunmatched
Desktop Administrationunmatched
Desktop PCunmatched
Healthcareunmatched
Help Deskunmatched
Hospitalunmatched
Problem Solving Skillsunmatched
Secondary Schoolunmatched
Server Supportunmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Telecommunicationsunmatched
Voice Applicationsunmatched
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