Desktop Support Specialist

Stefanini, Inc

Wilmington, DE

JOB DETAILS
SKILLS
Application Integration, Capability Maturity Model (CMM), Computer Software, Computer Workstations, Consulting, Customer Support/Service, Desktop Administration, Desktop PC, Financial Services, Fortune 1000 Customers, Government, Help Desk, Information Technology & Information Systems, Information Technology Consulting, Information Technology Outsourcing, Manufacturing, Nearshoring, Network Administration/Management, Network Software, Peripheral Hardware, Printing, Problem Solving Skills, Recruiting Strategy, System Integration (SI), System Validation, Telecommunications
LOCATION
Wilmington, DE
POSTED
3 days ago

Stefanini Group is hiring!

Stefanini is looking for Desktop Support Specialist in Wilmington, DE (Onsite) 

For quick Apply, please reach out to Sahnaj Pervin- call: 2489360650 / email: sahnaj.pervin@stefanini.com

Work Hours: M-F (37 hours)

Work Location: Wilmington, DE (Onsite - Must be within an hour of Wilmington and will have to pay for parking)

Shift: 1st Shift.
 
 Interview:
In Person
 

The Desktop Support Specialist (DSS) support in-house teams and responding person to helpdesk tickets.

Responsibilities: 

  • Respond to help desk tickets.
  • Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems.
  • Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts).
  • Troubleshoot basic network, software, and printing problems.


Job Requirements:

  • Minimum of 3 years' experience.
  • Must have customer service experience.
     

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

 

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

 

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
 
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About the Company

S

Stefanini, Inc

Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.

With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1987
WEBSITE
http://www.stefanini.com