Position Title: IT Support / Service Desk Analyst
Location: Hybrid Vienna VA
Clearance Requirements: None
Position Status: Contract
Pay Rate: $20.00 $23.00/hour
Position Description
We are seeking a motivated and customer-focused IT Support / Service Desk Analyst to join a fast-paced enterprise technology support team. This role is ideal for an early-career IT professional with strong troubleshooting skills, a passion for customer service, and experience supporting Microsoft environments.
The ideal candidate will provide technical support for hardware, software, networking, and end-user systems while delivering a high-quality support experience. This opportunity offers hands-on exposure to enterprise technologies including Microsoft 365, Windows 11, VPN support, cybersecurity best practices, and ticketing systems.
Key Responsibilities
Required Skills/Education
Preferred Qualifications
Why Join This Opportunity?
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, youre choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path.
Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
QED National is a certified Women-Owned Business Enterprise with WBE certification in New York City, New York State, New Jersey and Delaware. A trusted IT advisor to both public and private sector customers, QED National is headquartered in New York City with offices in Albany, NY. Driven by 24 years of industry expertise and guided by strong, ethical practices, QED National helps clients achieve their business objectives by providing innovative IT consulting, reliable staff augmentation and scalable technology solutions that are custom tailored for their needs. Our outstanding service has earned us an extraordinary client retention rate of ninety-five percent.
PRACTICE AREAS
Cyber / Information Security
IT Management Consulting
IT Staff Augmentation
Technology Solutions
QED National is led by a strong management team, under the direction of founder and president, Colleen Molter. Working with selected organizations, chosen for their outstanding products and support services, QED National delivers expert solutions ranging from IT assessments and governance to intelligent data storage and staff augmentation. It all adds up to comprehensive, customized IT business solutions.
A New York City and New York State Certified Women-Owned Business Enterprise, QED National is a privately held company in continuous operation since 1993. Recipient of New York City, New York State, Florida, California and Fortune 500 contracts, QED National is proud to have sustained success and growth, including “Inc. Magazine’s 5000 Fastest Growing Firms in America” for nine consecutive years —2009 through 2017. View our full roster of awards.
QED National humbly, yet firmly, acknowledges its reputation among its clients as a partner that responds diligently—and expeditiously—to provide the highest quality services. The QED National team ambitiously looks forward to all future opportunities to provide such services.