Desktop Support Technician

CompuCom

Dayton, OH

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JOB DETAILS

SALARY

$17.63–$25.85 Per Hour

SKILLS

Accidental Death and Dismemberment (AD&D), Analysis Skills, Apple iMac, Asset Management, CPU (Central Processing Unit), Career Counseling, Computer Software, Customer Experience, Customer/Client Research, Dental Insurance, Desktop Administration, Disability Insurance, Documentation, Driver's License, Fortune 1000 Customers, Geography, Hard Drives, Hardware Administration, Hardware Components, Health Insurance, Help Desk, Identify Issues, Laptop Hardware, Laptop PC, Legal, Life Insurance, Microsoft Outlook, Microsoft Windows Operating System, Motherboards, Multitasking, Network Connectivity, PC Software, Peripheral Hardware, Printers, Process Development, Reimbursement, Small Business, Software Administration, Technical Recruiting, Technical Support, Vision Plan, Willing to Travel

LOCATION

Dayton, OH

POSTED

30+ days ago

At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is looking for a qualified Desktop Support Technician to support the team onsite in Dayton, OH and surrounding areas. The ideal candidate must possess a valid driver’s license, clean MVR and reliable transportation, and must be willing to travel overnight, multiple days, and in their general area on a limited basis related to coverage needs. Expenses are reimbursed.

Duties and Responsibilities:

+ Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware

+ Maintain, analyze, and troubleshoot software and computer peripherals. Ability to set up, configure, and add all hardware

+ Perform install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes

+ Ensure that all tickets requiring follow-up work and/or calls receive appropriate attention

+ Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site

+ Back up and burn end user data

+ Assist in developing and documenting improvements to current processes

+ Assist other coworkers in resolution of end users' technical issues across the program

+ Assist Site Leader in the execution of established processes and escalations

Skills and Qualifications:

+ Minimum 2 to 4+ years of experience supporting PC Hardware and software

+ Experience with asset management

+ Use a Confident, Positive Attitude to deliver great customer experience and to be invigorated by constant personal interaction

+ Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well

+ Get work done independently, and for attendance for availability to work scheduled hours

+ Ability to handle multiple projects

+ Experience working in an enterprise environment

Wage Range :

The rate for this position is between $17.63 - $25.85 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

Expiration Date:

This posting is anticipated to remain open until 3/23/2026.

CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .

#INDCCStaffing
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

About the Company

CompuCom

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