Desktop Support Technician (Direct Hire)

A3 Solutions, Inc.
  • Carlsbad, California
  • $26–$28
  • Instant Apply
4 days ago

Job Description

Job description:
Desktop & Responsibilities:
  • Transporting, setting up, and installing media equipment and audiovisual support tools, including speakers, monitors, cameras, and equipment racks.
  • Setting up and performing electrical wiring, programming, and basic construction according to layout diagrams and schedules.
  • Developing good relationships with clients to keep production moving and to help out production or event coordinators.
  • Running tests on videos, audio, and signals and troubleshooting any problems that arise.
  • Meeting clients' standards by handling equipment malfunctions and executing a flawless event.
  • Disassembling equipment, wiring, and support tools in a safe manner.
  • Performing inventory management on equipment, wiring, and accessories.
  • Carrying out any cleaning, maintenance, or repairs on audiovisual equipment.
  • Generating expense reports for management.
  • Support of Windows OS 11 /Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

Desktop and Network Support:
  • Ability to setup, configure and add all hardware.
  • Assist Corporate Desk Side Support technicians with large IMAC’s.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs.

Imaging and image recovery:
  • Experience doing break / fix repairs on desktops, laptops.
  • Install / Re-install various software packages and updates.
  • WiFi and VPN connections; Support of wireless devices.
  • GREAT Customer Service skills.

Numbers & Facts

LocationCarlsbad, California
Salary$26–$28

Skills

  • Analysis Skillsunmatched
  • Apple iMacunmatched
  • Audiovisualunmatched
  • Computer Hardwareunmatched
  • Computer Systemsunmatched
  • Constructionunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Desktop Administrationunmatched
  • Desktop PCunmatched
  • Electrical Wiringunmatched
  • Equipment Maintenance/Repairunmatched
  • Event Managementunmatched
  • Expense Managementunmatched
  • Expense Reportsunmatched
  • Hardware Repairunmatched
  • Hardware Upgradesunmatched
  • Housekeeping/Cleaningunmatched
  • Identify Issuesunmatched
  • Inventory Managementunmatched
  • Laptop PCunmatched
  • Maintenance Servicesunmatched
  • Microsoft Officeunmatched
  • Microsoft Windows Operating Systemunmatched
  • Network Supportunmatched
  • Peripheral Hardwareunmatched
  • Reporting Skillsunmatched
  • Safety/Work Safetyunmatched
  • Sales Managementunmatched
  • Software Administrationunmatched
  • Software Installationunmatched
  • Software Upgradesunmatched
  • Staff Trainingunmatched
  • Testingunmatched
  • User Account Administrationunmatched
  • VPN (Virtual Private Network)unmatched
  • Wi-Fiunmatched
  • Wireless Communicationsunmatched

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