Desktop Support Technician - Full -Time | Days

The Staff Pad has partnered with a reputed healthcare organization in Blue Ridge, GA and we are looking for a customer -focused and tech -savvy Desktop Support Technician to join a growing IT team. <\/span>
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As a Support Technician, you will be the go -to resource for employees and end users, providing hands -on technical support, troubleshooting, and maintaining the technology that keeps our business running smoothly.<\/span>
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This role requires technical expertise and customer service skills to deliver exceptional user support.<\/span>
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• Hours: 8 -5pm ONSITE, with rotating weekends on call<\/span>
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• Must live within 30 minutes of Blue Ridge, GA<\/span>
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  Schedule: Full -Time | Days<\/span>
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  What You'll Do<\/span>
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  • Provide friendly and professional technical support via phone, email, and in person<\/span>
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  • Troubleshoot hardware, software, networking, and system issues<\/span>
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  • Assist users with product installation, usage, and day -to -day technology needs<\/span>
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  • Configure, deploy, and maintain desktop, laptop, and peripheral equipment<\/span>
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  • Manage daily system backups and maintain accurate asset tracking records<\/span>
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  • Research and resolve technical issues while delivering exceptional customer experience<\/span>
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  • Collaborate with internal teams to escalate and resolve complex problems<\/span>
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  • Prepare documentation, reports, and support records as needed<\/span>
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  • Perform additional IT -related duties to support business operations<\/span>
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    What We're Looking For<\/span>
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    • Minimum 2 years of IT support, desktop support, or help desk experience<\/span>
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    • Strong knowledge of Microsoft Windows, Microsoft Office, basic networking and products/services<\/span>
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    • Excellent customer service, communication, problem -solving skills and basic math skills<\/span>
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    • Highly organized with the ability to prioritize and manage multiple tasks<\/span>
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    • Ability to work independently and as part of a team<\/span>
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    • Experience with hardware setup, troubleshooting, and equipment management is preferred<\/span>
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      What You Can Expect<\/span>
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      Exceptional patient care starts with a team that feels valued, supported, and empowered - backed by comprehensive compensation and benefits every step of the way<\/span>
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      Benefits<\/span>
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      • Medical, Rx, Dental, Vision, Life & AD&D Insurance<\/span>
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      • Retirement Plans<\/span>
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      • PTO, Leave of Absence<\/span>
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      • Maternity/Disability Leave<\/span>
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      • Flexible Spending Account<\/span>
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        Work Environment<\/span>
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        • Supportive and collaborative team environment<\/span>
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        • Opportunities for continuous professional growth and development<\/span>
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        • Exposure to a wide range of technologies and tools<\/span>
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        • Meaningful work focused on helping others succeed every day<\/span>
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          If you're looking to join a collaborative team where your technical expertise and customer service skills make a real impact, we encourage you to apply today !  <\/span>
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