Administrative Skills, Apple Macs, Artificial Intelligence (AI), Communication Skills, CompTIA A+, Computer Maintenance, Computer Science, Computer Skills, Computer Workstations, Consulting, Customer Support/Service, Desktop Administration, Desktop Hardware, Desktop PC, Health Information Technology, Healthcare, Help Desk, High School Diploma, Hospital, Identify Issues, Information Technology & Information Systems, Inventory Reports, Laptop PC, Local Area Network (LAN), Microsoft Certifications, Microsoft Office, Microsoft Windows Operating System, Mobile Devices, Network Administration/Management, Network Connectivity, Peripheral Hardware, Printers, ServiceNow, Short Messaging Service (SMS), Software Administration, Systems Administration/Management, Systems Maintenance, Technical Consulting, Technical Support, User Interface/Experience (UI/UX), Wide Area Network (WAN)
Immediate need for a talented Desktop Support Technician – Healthcare IT. This is a 06+months contract opportunity with long-term potential and is located in Riverside, CA(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-19116
Pay Range: $25/hr - $26/hour. Traveler benefits as per agency package. (Benefits vary by vendor and assignment).
Key Responsibilities:
- Provide onsite desktop and end-user support across multiple healthcare facilities
- Troubleshoot and resolve hardware, software, printer, and peripheral issues
- Support Windows workstations, laptops, and mobile devices
- Perform break/fix troubleshooting and incident resolution
- Complete Moves, Adds, and Changes (MAC) for workstations and equipment
- Deploy, install, configure, and replace desktop hardware
- Support operating system upgrades and desktop refresh initiatives
- Troubleshoot LAN/WAN connectivity and network-related issues
- Maintain hardware and software inventory records
- Document work performed and update ticketing systems
- Deliver excellent customer service and technical support to end users
Key Requirements and Technology Experience:
- Minimum 2 years of desktop support or end-user computing experience
- Experience supporting Windows 10 and Windows 11 environments
- Strong troubleshooting experience with desktops, laptops, printers, and peripherals
- Experience supporting Microsoft Office Suite
- Knowledge of LAN/WAN networking concepts
- Experience supporting mobile devices
- Strong communication and customer service skills
- High School Diploma or GED
- Experience working in a hospital, healthcare, or patient-facing environment
- ServiceNow or enterprise ticketing system experience
- Operating system deployment and upgrade experience
- Technical consulting experience
- Bachelor's Degree in Computer Science, Information Systems, or related field
- Microsoft certifications and/or CompTIA A+
- · Four or more years of desktop support experience
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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