Desktop Support Technician

Kforce Inc.

Houston, TX

JOB DETAILS
SALARY
$25–$27
SKILLS
Asset Management, Communication Skills, CompTIA A+, Computer Maintenance, Computer Workstations, Customer Relations, Customer Support/Service, Data Migration, Desktop Administration, Desktop Hardware, Desktop PC, Hardware Administration, Hardware Repair, Help Desk, Identify Issues, Inventory Management, Laptop Hardware, Legal, Microsoft Windows Operating System, Organizational Skills, PC Hardware, Peripheral Hardware, Problem Solving Skills, Safety/Work Safety, ServiceNow, Short Messaging Service (SMS), Software Administration, Software Licenses, Technical Leadership, Technical Support, Technical Writing, Time Management
LOCATION
Houston, TX
POSTED
1 day ago
Kforce's client in Houston, TX is seeking a Desktop Support Technician to provide hands-on support for computer hardware, software, and end-user technology needs. This role will assist with equipment setup, troubleshooting, inventory management, and ticket resolution while delivering excellent customer service to internal users. Key Responsibilities:
  • Provide desktop and laptop hardware support and troubleshooting
  • Install, configure, and maintain PC hardware and peripherals
  • Manage and resolve technical issues through a ticketing system (ServiceNow preferred)
  • Coordinate hardware repairs and vendor support when necessary
  • Perform device deployments, upgrades, and data migrations
  • Maintain accurate inventory of IT equipment and assets
  • Assist with workstation setups and technology-related requests
  • Follow company security, safety, and software licensing procedures
  • Document technical issues, resolutions, and inventory updates
  • Provide responsive customer support and technical guidance to users

Requirements:

  • A+ Certification or equivalent technical experience preferred
  • 1-3 years of desktop support, help desk, or related IT support experience preferred
  • Experience using ServiceNow or similar ticketing systems
  • Strong PC hardware troubleshooting and repair skills
  • Experience with inventory and asset management
  • Working knowledge of Windows operating systems and desktop technologies
  • Excellent organizational, communication, and time-management skills
  • Customer-focused approach with strong problem-solving abilities

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


About the Company

K

Kforce Inc.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/