Analysis Skills, Clinical Competency, Compensation and Benefits, Computer Maintenance, Computer Skills, Computer Workstations, Customer Support/Service, Desktop Administration, Equipment Maintenance/Repair, Hardware Installation, Hardware Repair, Hospital, Identify Issues, Information Technology & Information Systems, Mobile Devices, PC Hardware, PC Software, Printers, Retirement Plan, Technical Leadership, Technical Support
We are looking to add top talent to our Baptist Hospitals of Southeast Texas team. Join us in performing Sacred Work!
Competitive benefits are offered including:
- Matched Retirement Plan
- Paid Time Off
- Comprehensive Benefit Plan - Medical, Dental, Vision and Much More!
- Bonus Potential
Summary/Objective
The Desktop Support Technician I is responsible for configuring, installing and maintaining PC hardware, software, etc for all clients at all hospital locations. This non-clinical position requires skills and experience in computer troubleshooting and repairs. The Desktop Support Technician I must support the mission of providing Sacred Work to all who enter the doors of Baptist Hospitals of Southeast Texas.
Essential Job Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide level 2 technical support to users
- Track orders and escalate issues to other IT teams as required
- Provide excellent customer service
- Install, setup, move, maintain end user equipment including printers, workstations, mobile devices, etc.
- Analyze and troubleshoot all system failures to component level if necessary and rapidly initiating repairs
- Support IT and Hospital projects as a resource and technical guidance
Required Education and Experience
- High School Diploma or equivalent
- 1-3 years of experience
Required License/Certifications
N/A
B
Baptist Hospitals of Southeast Texas