Desktop Support Technician | Service Metal |Pay: $24.00–$32.00/hour Full-Time | Business Hours, 8am–5pm | OnsiteJoin Service Metal's growing IT team and play a key role supporting technology across our corporate headquarters and warehouse operations. We're looking for a Desktop Support Technician who enjoys solving technical challenges, supporting end users, and helping drive reliable technology solutions across multiple locations. Recent graduates and early-career IT professionals are encouraged to apply.You'll work 2 days per week from our Maryland Heights corporate headquarters and 3 days per week from our St. Louis warehouse.What You'll DoRespond to all IT Help Desk communications to resolve issuesPerform network troubleshooting issuesSupport Microsoft 365 administration and user account managementUpdate internal users' software and applicationsWork together as a team with the IT Department to accomplish goalsDevelop training material for employees on new hardware and softwareWhat You BringB.S. in Computer Science, or STEM related education, or equivalent experience. Our team values real world experienceExperience with managing devices remotely using Remote Desktop SessionsFamiliarity with Windows operating systems and Microsoft 365 Experience with setting up basic LAN networksAbility to manage multiple priorities and competing deadlines in a fast-paced environment Able to work independently while collaborating effectively with team membersA team player looking to accomplish company goals with hard work and a positive attitudeWillingness to travel between 2 different sitesWhere You'll Work You'll split your week between two Service Metal locations:Maryland Heights Corporate Headquarters (2 days/week)Dedicated IT workspace in the main bullpenSit-to-stand desksModern breakroom and collaboration areasHigh-tech conference and training rooms Louis Warehouse (3 days/week)Dedicated office space within warehouse operationsDirect collaboration with warehouse leadership and team membersRoom to Grow This role is built for advancement and learning a variety of skills through hands-on experience. We offer cross-department collaboration, ongoing training, and career development paths as our IT team continues to grow. BenefitsCompany-paid Medical, Dental, Life, and Disability Insurance after 90 daysCompany-funded Health Reimbursement Arrangement (HRA)401(k) with 3.5% company matchAnnual profit-sharing after one yearPaid Time Off starting Day OnePaid holidays, floating holiday, and paid parental leavePerformance-based bonus opportunitiesFree financial advisor access ABOUT THE COMPANY:Founded in 1954, Service Metal is a privately held Master Distributor of industrial pipe fittings, valves, and flanges, voted a Top Workplace in 2024, 2025, and 2026. We're a nationwide team that stays connected across our locations, all working toward one goal: making the customer experience easier and faster through excellence, integrity, and efficiency.If you are a passionate Desktop Support Technician looking to contribute to innovative projects and thrive in a collaborative environment, apply today. Learn more at www.servicemetal.netDrug, Employment, Education background check