Desktop Support Technician

American Technology Consulting

Madison, Wisconsin

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JOB DETAILS

SKILLS

Audiovisual, Computer Networks, Customer Satisfaction, Customer Support/Service, Desktop Administration, Identify Issues, Information Technology & Information Systems, Microsoft Office, Multitasking, Problem Solving Skills, Software Administration, Systems Administration/Management, Team Player, Technical Support, Time Management, User Interface/Experience (UI/UX)

LOCATION

Madison, Wisconsin

POSTED

30+ days ago

Summary As a Desktop Support Technician, you will be essential in delivering high-quality technical support and ensuring optimal computer management for users. Reporting to the IT Manager, your core responsibilities will include software troubleshooting and providing IT support to resolve issues efficiently. Your strong customer service skills will enhance user satisfaction, while your knowledge of Microsoft Office, computer networking, and desktop support will enable you to address a variety of technical challenges. Join our team to contribute to a seamless IT experience in a collaborative and dynamic environment. REQUIRED SKILLS: (Need Majority; 2+ Years) * 2 years of experience in remote troubleshooting * 2 years of experience in customer service and user interaction during device setup * 2 years of experience with imaging devices NICE TO HAVE SKILLS: * AV integration experience * Ability to work independently in a team environment * Ability to meet deadlines * Ability to multitask and manage workday efficiently

About the Company

American Technology Consulting

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