Desktop Support Technician

Job Title:  Desktop Support Technician

Location:  Midland/Odessa, Texas

Pay Rate Range: $50,000 - $60,000/year

Benefits:  This position is eligible for medical, dental, vision, and 401(k)

Are you looking for a growth opportunity for a reputable company with a positive work environment?  

Our client is looking for a Desktop Support Technician to join their team. Please contact us today to discuss this opportunity! 

Job Responsibilities: 

• Provide front-line desktop support to end users via phone, email, and in-person.
• Troubleshoot hardware, software, network connectivity, and peripheral device issues.
• Install, configure, and maintain operating systems and business applications.
• Support user account setup, permissions, and basic security protocols.
• Document support activities and escalate complex issues as needed.
• Collaborate with IT and other departments to ensure seamless technology operations.

Requirements: 

• 1+ years experience in desktop support or related IT role.
• Strong knowledge of Windows OS; Mac OS skills a plus.
• Experience with MS Office Suite, VPN, remote support tools, and basic networking.
• Excellent communication skills and customer service attitude.
• Ability to multitask and manage time efficiently under pressure.
• Self-motivated with a desire to learn and grow.

Why choose Addison IT? 

• Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics 

• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses 

• Permanent Employment: Many of Addison’s job openings lead to potential permanent employment 

• Connections: You connect directly with hiring managers from renowned organizations 

• Options: You are presented multiple employment options near your home 

• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation 

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. 

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