Desktop Support Technician

Bilkins
  • Olathe, KS
  • $24 Per Hour
  • Contractor
  • Full-time
  • Instant Apply
1 day ago

Job Description

We are looking for a Desktop Support Technician with 1–3 years of IT experience. New graduates with an Associate Degree in Computer Systems or a related field are also welcome. Candidates should have basic desktop support knowledge and be comfortable troubleshooting hardware and software issues.

Job Responsibilities

Provide desktop and technical support to end users.
Troubleshoot computer hardware and software issues.
Install, configure, maintain, and upgrade computer equipment.
Document service tickets accurately and work within established SLAs.
Provide basic technical training and guidance to end users.
Assist with Microsoft Windows-related issues.
Support day-to-day IT operations and resolve user technical problems.

Numbers & Facts

LocationOlathe, KS
Job TypeContractor, Full-time
Salary$24 Per Hour
Additional CompensationBonus

Qualifications

1–3 years of IT experience.
Desktop support experience preferred.
Knowledge of computer hardware and software troubleshooting.
Experience installing, configuring, maintaining, and upgrading computer equipment.
Experience using service tickets and working with SLAs.
Good communication and customer service skills.
Ability to provide basic technical training to end users.
High school diploma required.
Microsoft Windows certification or willingness to obtain it within the first 6 months.

Benefits

Relocation Assistance, Employee Referral Program, Paid Sick Days, Parking, Work From Home

Skills

  • Desktop support
  • Hardware & Software
  • Troubleshooting
  • Computer Installation & Configuration
  • Hardware Upgrades & Maintenance
  • ServiceNow / Ticketing Systems
  • End-user Support
  • Microsoft Office
  • MS EXCEL

Skills

  • Computer Systemsunmatched
  • Desktop Administrationunmatched
  • Information Technology & Information Systemsunmatched

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