Desktop Support Technician - Overnight Shift- Onsite

Lincoln IT

New York

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JOB DETAILS

SKILLS

Apple Macs, Cisco Network Systems, Communication Skills, Computer Services, Computer Workstations, Desktop Administration, Desktop PC, Identify Issues, Microsoft Windows Operating System, On Site Support, Presentation/Verbal Skills, Printers, Resolve Customer Issues, Software Installation, Software Upgrades, Technical Support, Writing Skills

LOCATION

New York

POSTED

6 days ago

Job Overview

We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with the following: PC, Mac and Printer break/fix.

Responsibilities

Provide phone support and on-site remediation for workstation issues
Troubleshooting and resolving customer system problems across a broad range of technologies
Provide onsite installations of new software and upgrades
Provide installation of service Packs and security updates
Provide onsite support and installations to clients
Provide Desktop support including analyzing and resolving end-user issues
Provide printer troubleshooting

Skills & Experience

Knowledge of MAC and Windows operating systems and desktop applications
Experience with installing, configuring, and administering a broad range of technologies
Reliable, who can work with little to no supervision
Excellent written and verbal communication skills
Knowledge of Cisco Phone Systems a plus
Certifications a plus

Company Overview
Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!

About the Company

Lincoln IT

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