In this On-site, Contract Desktop Support role located in Northwest Phoenix, you will have the opportunity to provide great customer service, work with a great team of people, learn new skills, have stability & growth potential, and the timing couldnt be better!
Company Information:
Been in business for over 100 years
Employs over 1000 people across the United States
W2 Full-time, Contract or possibly Contract to Hire Opportunity
Must be able to work On-site M-F 8am-5pm - 85029
Hourly range: W2 $26/hr - $30/hr depending on experience
Responsibilities:
The Desktop Support Technicians primary function is to provide hardware and software desktop support to 1000+ users geographically dispersed across multiple locations in the United States.
The position requires constant contact with users both in-person, email, and by telephone or other communication mechanisms daily.
In addition, the Desktop Support Technicians will work on large refresh, swap, imaging, shipping/receiving projects for new and existing employees across the country.
Background Profile:
CompTIA A+ Certification
Other certifications a plus Network+, Security+, etc.
Must have at least 4 years of professional, hands-on, enterprise IT support experience and have experience supporting up to 1000 users
Must be able to work in-office Monday Friday 8am-5pm
Must be able to work independently, have great communication skills, and able to lift 50lbs.
Must be US Citizen or Green Card holder to be considered
Responsibilities are:
Overseeing refresh projects
Ticket management / Documentation
Image Creation
WDS/MDT
Refresh
Office 365
Intune
Windows 10/11
Asset Management
Patching
Provisioning
Active Directory
VPN / Networking
Endpoint config management a plus
Azure a plus
Troubleshooting
Customer Service
Numbers & Facts
Location
Phoenix, AZ
Salary
$26–$30 Per Hour
Skills
Asset Managementunmatched
Communication Skillsunmatched
CompTIA A+unmatched
CompTIA Network+unmatched
CompTIA Security+unmatched
Configuration Managementunmatched
Consultingunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Documentationunmatched
Hardware Administrationunmatched
Identify Issuesunmatched
Lift/Move 50 Poundsunmatched
Microsoft Active Directoryunmatched
Microsoft Windows Azureunmatched
Microsoft Windows Operating Systemunmatched
Project Trackingunmatched
Shipping/Receivingunmatched
Software Administrationunmatched
Software Patchesunmatched
Team Playerunmatched
Technical Supportunmatched
United States Citizenunmatched
VPN (Virtual Private Network)unmatched
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