Desktop Support Technician

Kforce's client in San Antonio, TX is seeking a Desktop Support Technician to provide day-to-day technical support within an enterprise environment. This role focuses on supporting end users with hardware, software, and basic IT services while ensuring a high level of customer satisfaction.

Key Responsibilities:

• Provide hands-on and remote support for end-user devices and workplace technology
• Assist with device setup, configuration, and deployment activities
• Support escalated technical issues and follow troubleshooting processes
• Document issues and resolutions in internal systems
• Collaborate with internal IT teams to resolve recurring issues
• Deliver a strong customer experience, including support for high-visibility users
• Assist with asset tracking and inventory management
• Contribute to maintaining documentation and support processes