Desktop Support Technician, SE (226 Days)

''298679'',''true'',''298679'',''false'',''Submission for the position: Desktop Support Technician, SE (226 Days) - (Job Number: RTP20260611-001)'',''false'',''298679'',''false'',''true'',''Desktop Support Technician, SE (226 Days)'',''RTP20260611-001'',''!*!

Ensure the smooth operation of technology for schools and/or administration offices. Troubleshoot, diagnose, and repair a variety of hardware and software products in support of customer needs.

• Support campus-based technology users.
• Escalate system disruptions of campus technology services to appropriate technology tier II department.
• Train campus principals, teachers, and staff as required.
• Support special events at campus and other district locations.
• Support computers, mobile devices, digital A/V equipment and peripherals.
• Support instructional software applications.
• Support quality control on vendor projects.
• Attend training and meetings as required.
• Follow attendance policy as assigned by supervisor.
• Perform other functions that may be assigned by Client Solution Department and/or supervisor.
• Follow all rules, regulations, and policies of DISD.

'',''!*!

Ensure the smooth operation of technology for schools and/or administration offices. Troubleshoot, diagnose, and repair a variety of hardware and software products in support of customer needs.

• Support campus-based technology users.
• Escalate system disruptions of campus technology services to appropriate technology tier II department.
• Train campus principals, teachers, and staff as required.
• Support special events at campus and other district locations.
• Support computers, mobile devices, digital A/V equipment and peripherals.
• Support instructional software applications.
• Support quality control on vendor projects.
• Attend training and meetings as required.
• Follow attendance policy as assigned by supervisor.
• Perform other functions that may be assigned by Client Solution Department and/or supervisor.
• Follow all rules, regulations, and policies of DISD.

'',''!*!

• Accredited High School Diploma or equivalent (U.S.A. Equivalency) and one-year experience in Information Technology support services.
• A+ Certification preferred.
• Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365.
• Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education.
• Knowledge in troubleshooting and resolving operating system and software issues.
• Knowledge in troubleshooting and resolving technology hardware failures.
• Strong verbal and written communication skills.
• Knowledge of audio visual devices preferred.
• Knowledge of TCP/IP and basic networking protocols.
• ITIL V3 Certification preferred.
• Excellent customer service skills.

'',''!*!

• Accredited High School Diploma or equivalent (U.S.A. Equivalency) and one-year experience in Information Technology support services.
• A+ Certification preferred.
• Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365.
• Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education.
• Knowledge in troubleshooting and resolving operating system and software issues.
• Knowledge in troubleshooting and resolving technology hardware failures.
• Strong verbal and written communication skills.
• Knowledge of audio visual devices preferred.
• Knowledge of TCP/IP and basic networking protocols.
• ITIL V3 Certification preferred.
• Excellent customer service skills.

'','''','''',''

Edtech-Enterprise Support Services (820)

5501 LBJ FWY

SUITE 1000

Dallas, 75240

'',''Edtech-Enterprise Support Services'',''5501 LBJ FWY'',''SUITE 1000'',''Dallas'',''75240'',''Desktop Support Technician'',''Desktop Support Technician'','''',''Full-time'',''Day Job'','''',''41,909.00'',''41,909.00'',''51112.00'',''51112.00'',''Jul 6, 2026'',''Jul 6, 2026'',''false'',''298679'',''298679'',''true'',''298679'',''false'',''Submission for the position: Desktop Support Technician, SE (226 Days) - (Job Number: RTP20260611-001)'',''false'',''298679'',''false'',''true''