Desktop Support Technician - WWFN

A3 Staffing Solutions
  • Carlsbad, CA
    1 day ago

    Job Description

    Job Description

    Job Description

    Desktop & Responsibilities:

    • Transporting, setting up, and installing media equipment and audiovisual support tools, including speakers, monitors, cameras, and equipment racks.
    • Setting up and performing electrical wiring, programming, and basic construction according to layout diagrams and schedules.
    • Developing good relationships with clients to keep production moving and to help out production or event coordinators.
    • Running tests on videos, audio, and signals and troubleshooting any problems that arise.
    • Meeting clients' standards by handling equipment malfunctions and executing a flawless event.
    • Disassembling equipment, wiring, and support tools in a safe manner.
    • Performing inventory management on equipment, wiring, and accessories.
    • Carrying out any cleaning, maintenance, or repairs on audiovisual equipment.
    • Generating expense reports for management.
    • Support of Windows OS 11 /Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
    • • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
    • • Desktop and Network Support
    • • Ability to setup, configure and add all hardware.
    • • Assist Corporate Desk Side Support technicians with large IMAC’s.
    • • Documents, maintains, upgrades or replaces hardware and software systems.
    • • Supports and maintains user account information including rights, security and systems groups.
    • • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
    • • Determines and recommends which products or services best fit the customers' needs.
    • • Imaging and image recovery
    • • Experience doing break / fix repairs on desktops, laptops
    • • Install / Re-install various software packages and updates
    • • WiFi and VPN connections; Support of wireless devices
    • • GREAT Customer Service skills
    \nCompany Description

    We are committed to delivering exceptional services and professionals with proven work ethics and processes.
    Provide an exceptional client experience
    Deliver on our commitments
    Build trust by thinking and acting with integrity
    Create an environment that inspires innovation

    Company Description

    We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation

    Numbers & Facts

    LocationCarlsbad, CA

    Skills

    • Analysis Skillsunmatched
    • Apple iMacunmatched
    • Audiovisualunmatched
    • Computer Hardwareunmatched
    • Computer Systemsunmatched
    • Constructionunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Desktop Administrationunmatched
    • Desktop PCunmatched
    • Electrical Wiringunmatched
    • Equipment Maintenance/Repairunmatched
    • Event Managementunmatched
    • Expense Managementunmatched
    • Expense Reportsunmatched
    • Hardware Repairunmatched
    • Hardware Upgradesunmatched
    • Housekeeping/Cleaningunmatched
    • Identify Issuesunmatched
    • Inventory Managementunmatched
    • Laptop PCunmatched
    • Maintenance Servicesunmatched
    • Microsoft Officeunmatched
    • Microsoft Windows Operating Systemunmatched
    • Network Supportunmatched
    • Peripheral Hardwareunmatched
    • Reporting Skillsunmatched
    • Safety/Work Safetyunmatched
    • Sales Managementunmatched
    • Service Deliveryunmatched
    • Software Administrationunmatched
    • Software Installationunmatched
    • Software Upgradesunmatched
    • Staff Trainingunmatched
    • Testingunmatched
    • User Account Administrationunmatched
    • VPN (Virtual Private Network)unmatched
    • Wi-Fiunmatched
    • Wireless Communicationsunmatched

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