Job#: 3033350
Job Description:
Desktop Support Technician (Contract)
Location: Fully onsite at one of the following locations: Oconomowoc, Waukesha, Mukwonago Wisconsin
Duration: 6-month contract (potential for extensions or even perm/fulltime conversion)
Openings: 4
Pay Rate: $17.00/hr
APPLY HERE: Please send resumes to Skylar at [email protected]
Position Overview
We are seeking Desktop Support Technicians to support multiple large-scale lifecycle and infrastructure initiatives. These individuals will work closely with the Field Services team to deploy, configure, and support a wide range of end-user devices in a healthcare environment.
This role is highly project-focused, with an emphasis on hardware deployment, user support, and coordination across multiple clinical locations. Strong communication skills, reliability, and a customer-first mindset are critical for success.
Project Scope / Key Initiatives
Technicians will support several concurrent, approved initiatives, including:
Scanner Replacement: Transition from Fujitsu scanners to HP printers (Ricoh-supported environment)
Device Replacement Program (DRP): Lifecycle refresh of end-user devices
Printer Deployment: Enterprise-wide printer replacements
Mobile Devices (Phase 2):
Cell phone replacements (MDM/Intune rollout)
Tablet deployments (new program)
Telecom Upgrade: Replacement of ~1,800 desk phones across sites
Downtime Readiness (DRP): Support device readiness for downtime procedures
Key Responsibilities
Required Qualifications
Preferred Qualifications
Additional Notes
Training & Onboarding
Week 1: Onsite training (devices, deployment processes)
Post-Training:
DRP deployment training
Additional training aligned to Intune/MDM rollout phases
All deployment procedures (printers, scanners, etc.) are fully documented
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Employee Type:
Contract
Location:
Oconomowoc, WI, US
Job Type:
Date Posted:
May 6, 2026
Pay Range:
$15 - $17 per hour
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