Desktop Support

Job Title: Desktop Support

Location: West Chester PA

Job Type: Contract

Job description:

Provides second-line investigation and diagnosis for Sales Users

• Performs staging of PCs
• Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc).
• Conducts hardware and software maintenance and support
• Troubleshoots and resolves PC incidents and/or VIP requests
• Assists Server Team & Network team whenever Hand n Feet touch support is required onsite for servers in local server rooms or NW devices at site.
• Creates/maintain documentation
• Centralized hardware and Spare part stocking and inventory management

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.