Desktop Technician 2

Description: Summary:
The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops.

Job Responsibilities:
" Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
" Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
" Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
" Troubleshoot software issues on employees desktops/laptops
" Some off hours support for may apply

Qualifications:
" Associate's degree in a technical field such as computer science, computer engineering or related field required
" 2-4 years experience required
" Knowledge of Windows OS
" Experience with desktop installation and configuration
" Experience troubleshooting desktop issues as well as mobile devices

Custom Fields:
Name: calPERS
Value: No

Name: Resource Type
Value: Staffing

Name: Will this person be using VDI on their personal laptop instead of having a physical laptop issued from Cross?
Value: None

Name: Contract to Hire
Value: No

Name: BSC Network Access
Value: Network Access

Name: Would you be open to hiring workers outside of California in lower cost markets?
Value: No

Name: CostCenterOU
Value: Stellarus Information Technology

Name: Company of Origin
Value: Stellarus

Name: Top 3 Required Skills
Value: Mac OS and Windows OS Troubleshooting, Customer Service,

Name: Niche Skills
Value: None