Customer Support/Service, Desktop Administration, Desktop PC, Email Management/Administration, Identify Issues, LDAP (Lightweight Directory Access Protocol), Laptop PC, Mac Operating System, Microsoft Active Directory, Microsoft Windows Operating System, Mobile Devices, Quality Assurance, Software Administration, VPN (Virtual Private Network), Workplace Issues
Contract Type
Contract Only
Reason For Assignment?
New Position
Day to Day Responsibilities
- Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
- Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
- Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
- Troubleshoot software issues on employees desktops/laptops
Required Skills (top 3 non-negotiables)
- Knowledge of Windows and Mac OS
- Experience with desktop installations and configurations
- Troubleshooting desktop and mobile devices
Preferred Skills (nice to have)
- Active Directory
- Customer Service
- Imaging
Disqualifiers/ Dislikes on Resumes
Education Requirements
Associate's degree in a technical field
T
Talent Software Services, Inc.