Desktop Technician 2

Contract Type:

Contract Only

Reason For Assignment:

Backfill

Day to Day Responsibilities

• Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
• Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
• Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
• Troubleshoot software issues on employees desktops/laptops

Required Skills (top 3 non-negotiables):

• Knowledge of Windows and Mac OS
• Experience with desktop installations and configurations
• Troubleshooting desktop and mobile devices

Preferred Skills (nice to have):

• Active Directory
• Customer Service
• Imaging

Disqualifiers/ Dislikes on Resumes:

Education Requirements:

High School diploma or Associate's degree in a technical field