Position Overview
We're seeking a Dispatch Team Leader to join our Kilargo team in Banyo. Leading a team of four in a fast paced warehouse environment, you'll have the opportunity to drive operational improvements, implement change and build a long term career with a global industry leader. In this hands on leadership role, you'll play a key part in delivering outstanding customer service, maintaining a strong safety culture, and ensuring the accurate and timely movement of goods while supporting continuous improvement initiatives across the operation.
What you will do
- Lead, coach and develop a team of four employees in a safety focussed fast-paced despatch environment where customer service is a priority.
- Coordinate domestic and export despatch activities, prioritising workloads to ensure customer requirements and delivery deadlines are consistently met.
- Load and unload freight while maintaining safe work practices and high housekeeping standards.
- Ensure accurate despatch documentation, freight inspections, consignment labelling and system transactions.
- Support picking, packing and inventory management activities, including accurate consignment and carton labelling.
- Conduct cycle counts and lead stocktake activities to maintain inventory accuracy.
- Process inventory movements and real time transactions within SAP.
- Support continuous improvement, operational projects and business improvement initiatives as required.
What we require
- Previous experience leading a team within a warehouse, stores or despatch environment.
- Ability to perform manual handling activities including lifting, bending, standing and repetitive warehouse tasks.
- Current Drivers Licence & LF Forklift Licence and commitment to safe work practices.
- Strong communication skills with the ability to engage effectively across all levels.
- Experience using warehouse management or ERP systems, with strong attention to detail and accuracy.
- Ability to thrive in a fast-paced environment while managing competing priorities and meeting customer commitments.
What we prefer
- High Reach Forklift experience.
- Experience with SAP or similar ERP systems is highly regarded.
- Previous involvement in Lean Manufacturing, Kaizen or 5S initiatives.
- Experience in inventory control, stocktakes or manufacturing/distribution environments.
What we offer
- Access to discounted Health Insurance
- Peer to Peer Recognition via our 'AAA' Nominations and awards
- Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
- WhereFit membership offering discounts on gyms, apparel and more
Who we are
We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.
With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.
At dormakaba, you're encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.