At the Peach Cobbler Factory, it’s all about celebrating the sweet things in life; people, customers, community, and a variety of premium desserts! Our stores strive to make a positive impact every day in the workplace and in our community. PCF is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each staff member brings to our team!
Part-time shifts (day and night) including weekends; as needed
Hours: flexible, weekdays, weeknights, weekends, some holidays, community canvasing
Employee benefits
Flexible schedule
Paid training
One free dessert item per shift worked
Job Summary We focus on providing deliciously prepared desserts and excellent customer service and interact with our guests to ensure each customer has a great experience.
We are seeking friendly, outgoing and energetic people who love desserts and interacting with our customers in a positive way! We are the face of our dessert shop and play an integral role in our customer’s dining experience. You will build rapport with customers, answer questions about the menu, take orders, and serve delicious desserts and drinks.
Responsibilities
Take food and beverage orders from customers
Answer questions clearly about the menu and preparation
Operate the POS (cash, credit, debit) payments accurately
Check on customers eating in store to ensure they are satisfied
Fulfilling delivery orders for UberEats, GrubHub and DoorDash
Ensure all products are prepared consistent with company standards.
Exhibit energy, passion, and commitment to developing the PCF brand
Ensure the store is up to company standards with regards to cleanliness and neatness of all areas including dining, kitchen, and restroom areas.
Maintain regular consistent attendance and punctuality.
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
Meet store operating policies and standards, including providing quality dessert products, cash handling and store safety and security.
Experience required:
Customer service experience in a retail or restaurant environment is preferable, but we are open to train
Be proficient in performing all Crew Member tasks including: FOH, BOH, EXPO, PREP.
ServeSafe food certification (pre-paid code will be provided)
Friendly, outgoing personality, with excellent communication skills
Ability to work in a fast-paced environment and learn quickly.
Maintain fast, accurate service and ensure excellent customer experiences.
Ability to work well within a team and build relationships in the workplace
Have a focus on quality and take pride in your work.
Are open to learning new things with rotating dessert menus.
Are able to keep calm with varying customer scenarios and workplace environment
Strong interpersonal and communication skills.
Reliable Transportation to and from work
Numbers & Facts
Location
Tampa, FL
Salary
$15 Per Hour
Skills
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Delivery Drivingunmatched
Food Deliveryunmatched
Food and Beverage Industryunmatched
Interpersonal Skillsunmatched
Order Processingunmatched
Resolve Customer Issuesunmatched
Restaurantunmatched
Retailunmatched
Training/Teachingunmatched
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