Destination Services Specialist

Hopesglobalgetaways
  • Cranston, Rhode Island
  • Remote
    4 days ago

    Job Description

    About the Position

    We are seeking motivated individuals who enjoy researching destinations, organizing details, and helping clients create well-planned vacation experiences. As a Destination Services Specialist, you will assist travelers with exploring getaway possibilities, selecting services that meet their needs, and coordinating important arrangements before departure.

    This is a remote, beginner-friendly opportunity. Prior travel-industry experience is not required. Training, supplier resources, destination education, and continued team support are provided as you develop your knowledge and skills.

    Your Responsibilities

    • Learn about each traveler's destination interests, vacation dates, priorities, and budget considerations
    • Research domestic and international destinations, accommodations, resorts, cruises, transportation, tours, and activities
    • Compare available experiences and identify choices that fit individual traveler requests
    • Share helpful information about accommodations, destinations, and available vacation services
    • Assist with coordinating selected lodging, transportation, excursions, and additional arrangements
    • Use approved supplier resources and reservation platforms to organize requested services
    • Prepare booking confirmations, itinerary details, schedules, and applicable travel information
    • Monitor upcoming deadlines and follow up on incomplete planning items
    • Communicate reservation updates and important information as departure approaches
    • Assist with routine changes, cancellations, and special requests
    • Participate in ongoing destination and supplier education

    What We Provide

    • Fully remote opportunity within eligible regions
    • Flexible part-time and full-time scheduling
    • Structured onboarding and training for beginners
    • No previous travel-industry experience required
    • Ongoing team guidance and professional support
    • Supplier training and destination education
    • Opportunities to strengthen research, planning, and customer-service skills
    • Professional development and potential growth opportunities
    • Performance-based incentives and recognition
    • Qualifying travel discounts and industry-related benefits
    • Supportive virtual team environment

    What We're Looking For

    • Strong written and verbal communication skills
    • Professional and customer-focused approach
    • Interest in researching destinations and vacation experiences
    • Excellent organization and attention to detail
    • Ability to manage multiple requests and deadlines effectively
    • Comfortable researching and comparing information online
    • Willingness to learn reservation platforms and digital tools
    • Adaptable and resourceful when plans or availability change
    • Strong follow-up and time-management abilities
    • Dependable and comfortable working independently
    • Basic computer proficiency and reliable internet access
    • Must be at least 18 years of age
    • Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or another approved region

    Numbers & Facts

    LocationCranston, Rhode Island (
    Remote
    )

    Skills

    • Budgetingunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Onboardingunmatched
    • Presentation/Verbal Skillsunmatched
    • Time Managementunmatched
    • Travel Industryunmatched
    • Writing Skillsunmatched

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